Zoltan Veres: How do you overcome difficult situations with suppliers and customers using emotional intelligence?

Are you ready to develop your conflict management skills and learn how to use emotional intelligence in professional relationships? Then this workshop is perfect for you!

The workshop will address the following essential aspects:
How to handle difficult clients - you'll learn key principles of emotional intelligence and effective strategies to manage client conflict.

How to handle disagreements with suppliers - you will discover practical methods to communicate effectively with suppliers so that you get what you asked for and resolve disagreements in a constructive way.

How to handle customer disagreements - you'll learn how to maintain a high level of customer satisfaction, even when things don't go according to plan or promises.

By participating in this workshop, you will acquire the necessary tools to transform tense situations into opportunities for growth and collaboration. You will understand the importance of an emotionally intelligent approach to conflict management and be able to apply these principles in your professional environment.

Your conflict management success is just one step away - sign up now!

Background speakers:
Zoltan Veres

Expert in the development of emotional intelligence, certified in the SixSeconds system and present on the personal development market in Romania since 2015. He became the market leader through over 1000 online and in-room events, courses, trainings, workshops and presentations dedicated to promoting and the development of emotional intelligence.
He created the only program in Romania that helps you become your own therapist and coach by developing emotional intelligence, the methodology in the program being practiced by over 2500 students. It teaches people to better understand the "math" of emotions and how emotional intelligence helps them be more effective, build better relationships, understand each other and transform themselves much more easily and effectively. He is the most popular author of courses on the Upriserz platform and mentor for entrepreneurs in bizz.club Romania.
This year he published the book SELF-SABOTAGE TRAPS, which contains a self-contained analysis, evaluation and approach system that can help you eliminate self-sabotage from your life.

📍 Sala Grande Vista, Wonderland Cluj Resort, Feleacu,
🗓️ November 23, 2023, Time 15:30 - 17:30